Privacy Policy
GNextima Privacy Policy
Last Updated: April 22, 2024
This Privacy Policy describes how GNextima (the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gnextima.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Cookie Management: You can control and manage cookies through your browser settings. Most browsers automatically accept cookies, but you can choose to remove or reject cookies. Please be aware that disabling cookies may impact your user experience and certain functionalities of the Services may no longer be available.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies supporting our Site and Services such as Shopify.
- Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
Third-Party Links and Websites: Our Site may include links to websites or other online platforms operated by third parties. If you follow links to these sites, you should review their privacy and security policies. We are not responsible for the privacy practices or content on these sites.
How We Use Your Personal Information
We use your personal information for several purposes, including but not limited to:
- Providing Products and Services: To process payments, fulfill orders, manage your account, arrange for shipping, and handle returns or exchanges.
- Marketing and Advertising: To send promotional communications via email, text message, or postal mail, and to tailor advertising on our Site and other platforms.
- Security and Fraud Prevention: To detect and prevent fraud or other illegal activities.
- Communication: To provide customer support and improve our Services.
Security and Retention of Your Information
We implement security measures to protect your personal information, but no system is completely secure. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to access, delete, or correct your data, or opt-out of certain data processing activities.
How to Exercise Your Rights: You can exercise these rights by contacting us at support@gnextima.com. We may request additional information to verify your identity before processing your request.
International Users
We may transfer, store, and process your personal information outside your country of residence, including in the United States. We rely on recognized transfer mechanisms to protect your data in accordance with applicable laws.
Contact
For questions about our privacy practices or to exercise your rights, contact us at:
Email: support@gnextima.com
Address: Aichi-ken Komaki-shi Hikarigaoka 4-22-2, Komaki-shi, 485-0811, Japan